How can we help?
Use the existing support email for setup questions, bug reports, privacy requests, or product suggestions.
Email support
Send your message to the published SecondDisk support address. There is no contact form on this site, so your email app remains in control of what you send.
Check the guide first
The User Guide already covers email authorization, permissions, attachment limits, USB destinations, backup records, and recovery steps.
What to include in your message
A concise, specific report makes it easier to understand the issue without asking you to resend the basics.
For a bug
Describe the action you took, what you expected, what happened instead, and the exact error message if one appeared.
For device issues
Include your Android version and whether you were backing up photos or contacts to email or USB.
For a suggestion
Explain the problem you want to solve and the situation where the change would help. Do not send sensitive backup content.
Privacy reminder: do not email passwords, authorization codes, or sensitive backup content. See the Privacy Policy for data-handling details.